Jobs

Responsibilities:

1. Payment channel operations: Monitor and maintain the daily operations of payment channels, including processing transactions, tracking payment status, and resolving exceptions.
2. Risk management: Identify and assess potential risks in payment channels, develop corresponding risk management strategies to ensure security and compliance.
3. Problem solving and customer support: Coordinate and resolve payment channel-related issues, provide customer support, and communicate with internal and external parties.
4. System maintenance and optimization: Work with product and engineering teams to ensure the security of payment channel funds and internal/customer funds, and participate in system improvements and optimization.
5. Data analysis and reporting: Proficiently use data analysis tools to collect, analyze, and report payment channel data and customer settlement anomaly data, provide relevant information on fund flows and trends, and support and advise decision-making.

Responsibilities:

1. Responsible for payment channel development and cooperation in overseas emerging markets (Middle East/Central Asia/Africa/Southeast Asia, etc.), and build localized payment networks.
2. Develop and maintain cooperative relationships with local mainstream payment service providers (PSPs), banks, wallets, and aggregated payment platforms.
3. Research payment regulatory policies, compliance requirements, and local payment habits in target markets; formulate channel access plans and drive implementation.
4. Negotiate channel rates, settlement cycles, and risk control terms to optimize overall payment costs and user experience.
5. Coordinate with internal product, technology, and risk control teams to complete channel integration, testing, and launch.
6. Continuously monitor channel performance, analyze data, and propose optimization and iteration suggestions to support business growth goals.
7. Establish and maintain a local payment ecosystem resource network, and explore emerging payment tools and cooperation opportunities.

Responsibilities:

Responsibilities:

1. Legal compliance support for international payment business, including contract review, new product and business review, compliance consulting, and cross-border data transfer compliance; conduct compliance and risk assessments for potential risks and provide solutions.
2. Research laws, regulations, and regulatory policies: Research domestic and overseas regulatory laws and policies related to cross-border payment business, track and analyze FATF recommendations and guidelines and the business rules and policies of major card networks, and publish relevant research reports or policy interpretation and analysis reports.
3. Work with the compliance and risk control teams to draft compliance risk response plans for cross-border payment-related business, handle customer complaints escalated by frontline customer service or referred by regulators, and work with overseas compliance teams to apply for and maintain overseas payment license requirements.

Responsibilities:

1. Contract review and management: Review and revise various Chinese and English contracts and legal documents in domestic and overseas business.
2. Contract negotiation support: Provide legal support for domestic and overseas contract negotiations, identify risk points, propose feasible solutions, and assist in achieving goals.
3. Contract templates and process optimization: Develop and update Chinese and English contract templates and clause libraries for high-frequency domestic and overseas business scenarios, and promote standardization and efficiency improvement of the review process.
4. Contract performance management: Assist in handling disputes, changes, renewals, or termination during contract performance, issue legal opinions, and safeguard the company's rights and interests.

Responsibilities:

1. Partner institution development and relationship maintenance: Develop cooperation with study abroad agencies (such as study abroad intermediaries, international schools, and language training institutions), and promote the company's cross-border tuition payment products (such as direct tuition remittance, accommodation fees, etc.).
2. Establish deep connections with document/application consultants at study abroad agencies to understand the pain points in the payment process of their service workflow (such as complex payment operations for students/parents, etc.).
3. Payment service support and issue handling: Resolve payment exceptions (such as bank returns, exchange rate fluctuations, delayed arrival), coordinate with middle-office teams for rapid handling, and avoid affecting student application progress.
4. Value-added services and data collaboration: Provide real-time payment status query functions to help document consultants and students' parents track student payment progress.

Responsibilities:

1. Market development and customer expansion: Actively identify potential customer groups (including e-commerce, gaming, online literature, short dramas, AI, etc.), deeply analyze customer business pain points and payment needs, and formulate targeted sales strategies and solutions.
2. Customer maintenance and value deepening: Manage the full customer lifecycle, explore deeper business needs, enhance customer stickiness, and continuously improve customer satisfaction.
3. Risk identification and compliance collaboration: Identify customer qualification risks (such as business authenticity, etc.) at the front end of sales, collaborate with the compliance team to complete the KYC process, and reduce transaction risks from the source.
4. Performance goals and process management: Assume and complete sales targets, efficiently manage the sales funnel, and ensure rapid progress of the signing process.
5. Cross-department collaboration and product feedback: Work with product, technology, and operations teams to jointly optimize customer solutions, systematically pass frontline customer feedback internally, and drive product iteration and upgrading.

Responsibilities:

1. KA needs mining and value delivery: Deeply understand customers' business models and industry pain points, proactively identify value-added service opportunities, and work with multiple teams to customize scenario-based payment solutions for customers.
2. Excellent service and problem solving: Serve as the final escalation point for KA customer issues, coordinate internal resources to efficiently drive resolution of complex problems, and ensure a seamless and smooth customer experience; provide customers with professional payment reconciliation, data interpretation, and business optimization suggestions to empower their business growth.
3. Customer relationship management: Work with the business team to maintain customer relationships in a targeted manner, regularly conduct quarterly business reviews (QBRs), needs research, and satisfaction follow-ups, significantly improve customer stickiness and loyalty, and become a trusted main contact for customers' internal teams (finance, operations).

Responsibilities:

1. Expand and maintain domestic and overseas media relationships, including institutional media and self-media.
2. Write press releases, interview articles, corporate stories, executive speeches, and other external promotional copy.
3. Unify the company's external communication messaging, control all externally exposed copy, posters, and video scripts/messaging, and ensure consistent brand image.
4. Support product launches, exhibitions, roadshows, charity events, and other projects; coordinate media invitations, on-site coordination, and follow-up publicity work.

Responsibilities:Responsibilities:

Responsibilities:

1. Own product content. Write and structure the text across the merchant dashboard, checkout, onboarding and KYB flows: labels, errors, empty states, confirmations, notifications and help text.
2. Start from user needs. Run content discovery with Product Design and Research: audit existing content, map the concepts users must understand, and define content requirements before screens are finalised.
3. Make complex money topics simple without being wrong. Explain fees, FX, settlement timing, payment statuses, refunds and disputes in plain language that Legal and Compliance can approve.
4. Work with Compliance by default. Agree wording for regulated moments (identity checks, restrictions, disclosures, rejection reasons) early, and turn approved wording into reusable patterns.
5. Build the writing system. Create and maintain a style guide, a shared glossary of product terms and naming conventions, and content templates that others can use.
6. Design for many markets. Write English that translates well, and work with localisation partners so key flows read naturally in other languages and local payment contexts.
7. Raise the bar across the team. Run content critiques, coach teammates who write product text, and review content before release.
8. Improve with evidence. Use support tickets, drop-off data and user feedback to find confusing content and test improvements, especially in onboarding and checkout.

Responsibilities:

1. Build the investor map. Create and maintain a target list of funds and strategic investors across Asia, the Middle East, Europe and the US, organised by stage, sector, cheque size and fit.
2. Open doors. Use your own relationships and trusted intermediaries to secure meetings, and manage outreach, introductions and follow-up.
3. Run the process. Set the timeline and investor tiers, schedule meetings, track questions and next steps, and keep the CEO's time on the conversations that matter most.
4. Prepare the materials. With the CEO and the Finance Lead, build the pitch deck, investor memo and Q&A. Make sure the numbers match the financial model and audited accounts, and that statements about licences are cleared with Legal and Compliance.
5. Manage due diligence. Coordinate the data room with Finance, Legal, Compliance and Technology, track requests and answer on time.
6. Support valuation and terms. Benchmark comparable transactions, and support the CEO, Legal and advisers on term sheets and negotiation.
7. Manage advisers and intermediaries. Select and manage placement agents, boutique banks and law firms, and set their scope and fees.
8. Stay within the rules. With Legal, make sure how we approach investors follows the local rules in each region.
9. Run investor relations. After closing, prepare regular investor updates and board reporting together with Finance, and coordinate funding announcements with PR and Legal.

Responsibilities:

1. Define the narrative. Turn WooshPay's positioning into a few stable core messages, and adapt them for each target market without changing the facts.
2. Build media relationships. Maintain a target list of outlets and journalists by market (financial, fintech and trade media, and local business media) and give them the angles, data and spokespeople they need.
3. Plan launches and milestones. Run communications for funding, licences, product launches, partnerships and events: timing, press release, Q&A, spokespeople and approvals.
4. Build influence. Plan bylined articles, expert commentary, panels, speaking slots and awards, and make our founder and leaders recognisable voices in cross-border payments.
5. Manage regional PR partners. Select, brief and manage agencies or local specialists in markets where we need local reach, using one message framework and clear goals.
6. Localise, not just translate. Make sure content in each market and language is accurate and natural, and work with the website and content teams so readers land on pages they can use.
7. Protect the reputation. Prepare crisis plans for fund safety, outages and regulatory enquiries, monitor media and social channels, and respond quickly and accurately.
8. Work with Compliance by default. Run an approval process for statements about licences, fees, security and regulation, and never imply a licence or approval in a market where we do not hold one.
9. Report clearly. Share a short monthly view of coverage, message pick-up, leads and what comes next.

Responsibilities:

1. Design core product surfaces. Lead the UX and UI of the merchant dashboard, checkout, onboarding and KYB flows, from user research and flows to high-fidelity designs and prototypes.
2. Build and own the design system. Create foundations (colour, type, spacing, tokens) and a React component library that mirrors the Figma library, with documentation others can follow.
3. Ship in code. Implement components and screens in React, review front-end pull requests for design quality, and work with Engineers so what ships matches what was designed.
4. Make money-critical UI reliable. Design clear patterns for amounts, currencies, fees, statuses, tables, filters, empty states and errors, including accessibility and edge cases.
5. Design for many markets. Support multiple languages, currencies and local payment methods in the checkout and dashboard, including long text, right-to-left needs and local formats.
6. Work with Content and Compliance. Partner with the Content Designer on product language, and agree regulated moments (identity checks, disclosures, restrictions) with Compliance early.
7. Raise quality and speed. Run design reviews, set quality standards for UI, and use usage data and user feedback to improve conversion in onboarding and checkout.
8. Prototype with code. Build quick working prototypes in React to test ideas with users and Engineers before full implementation.

Responsibilities:

1. Set strategy and roadmap. Define what the website should achieve over the next quarters, and turn it into a prioritised roadmap that Design, Engineering and Content can deliver.
2. Own conversion. Improve the path from landing page to registration and to sales enquiry, using funnel data, session recordings and user feedback.
3. Run experiments. Plan and run A/B tests on pages, headlines and calls to action, and decide what to keep based on results.
4. Shape the product story. Work with Content and Sales to keep the homepage, product pages and industry pages clear, accurate and aimed at the right visitors.
5. Manage the platform. Own the content management system, page components, analytics, SEO foundations and site performance, and keep the cost of changing a page low.
6. Lead multi-language delivery. Make sure each language version is complete and says the same thing about products, fees and regulation, with Compliance review where needed.
7. Coordinate launches. Plan page changes for new products, campaigns and events, and manage dependencies across teams and agencies.
8. Report clearly. Share a short, regular view of the three core metrics, what was learned and what is next, with management and the CEO Office.

Responsibilities:

1. Own the books. Run accounting for all entities and currencies, complete the month-end close, and deliver management accounts to the CEO.
2. Work with the client-funds team. The client-funds team runs daily client-money operations and reconciliation. You make sure client money is recorded separately from company money in the books, review their reconciliations, clear breaks that affect the accounts, and support Compliance on safeguarding reports where needed.
3. Consolidate the group. Produce consolidated reporting across the UK, Hong Kong, Singapore, US and China entities, including intercompany balances, foreign-exchange gains and losses, and differences between IFRS and local standards.
4. Lead audits. Prepare schedules, work with external auditors and close findings.
5. Manage tax and statutory filings. Coordinate local tax advisers and company secretaries so that tax returns, annual returns and registry filings are filed on time in every jurisdiction, using one shared calendar.
6. Support regulatory financial reporting. With Compliance, prepare the financial reports and capital calculations that licences require.
7. Manage external providers. Select and manage bookkeeping, tax and company-secretary providers by region, set standards and review their quality.
8. Plan and report. Prepare budgets, cash forecasts and cost reports, and supply accurate data and models for fundraising and due diligence.
9. Build controls and systems. Set up approval flows, internal controls and segregation of duties, and improve the accounting system and reconciliation tools.